Telecom operators of all sizes are faced with a huge challenge of managing an increasingly large number of 3rd party relationships through call termination and routing, facilities contracts, wholesale, and other arrangements like bilateral and transit.  Managing the costs and revenues related to these contracts is a critical opportunity to improve business results.  Industry analysts estimate that typical 3rd party carrier invoices have an error rate of 5%.  Wholesalers, resellers and others are actively taking advantage of arbitrage opportunities in voice call routing and termination.

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Telecom operators need to ask themselves the following questions:

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• When call tariffs change, how quickly are new pricing and rates provided to enterprise and wholesale customers?

• Are the analytics in place to detect usage changes that would indicate tariff arbitration and allow for execution?

• How long does it take to determine and provision optimal routing to the network when tariffs and contracts change?

 

TracAutomation’s Carrier Cost Control solution helps telecom operators answer these questions and many more. The Carrier Cost Control solution framework, built on a platform of Carrier Invoice Reconciliation, Least Cost Call Routing, Least Cost Service Provisioning, and Contract and Tariff management, helps bring these costs under control.